Automotive & Auto Aftermarket
Raytheon Professional Services (RPS) is a leading provider of automotive learning services. We work with more than 30 automotive clients that require a partner offering cross-industry best practices combined with in-depth automotive industry experience.
We have leveraged our scale and automotive experience to the benefit of our customers. Our innovative culture, learning technology expertise, class-leading design and development capability ensure our solutions are sustainable and add real value for our customers; whether shown through enhanced learner engagement, speed to market or rapid scalability.
Our operational excellence is enhanced by our knowledge of the market, industry and learning trends. We regularly facilitate and participate in automotive industry benchmarking activities and learning thought leadership symposiums; these activities are shared with our customers and bring insights from automotive and non-automotive organisations.
Automotive Sales Training:
We develop and deliver new product training, including the management of new product launches, for automotive and motorcycle OEMs. We partner with our automotive OEM customers to deliver dealer coaching, virtual mentoring and regular support to introduce training initiatives, monitor performance and advise on effective performance management strategies in alignment with dealer targets.
Automotive Service Technical:
For over two decades, our service technical learning programmes have set the bar for automotive service training innovation and excellence. Our solutions continually evolve to keep pace with the accelerated rate of change throughout the automotive industry. RPS’ subject matter experts work directly with our OEM customers to assure training reinforces in-dealership service technician readiness and supports key service department metrics.
Our Automotive and Motorcycle Service Technician apprenticeship programmes are designed to build the skills needed to diagnose and repair faults and carry out routine services on a range of different vehicles. We also offer programmes for Service Advisors and Parts Advisors. Our programmes have shown that apprentices become more productive members of the team, more quickly than alternative training routes.
Electric and Hybrid Vehicle Expertise:
We possess global experience in the design, delivery and maintenance of retail, service technical and safety learning programmes for the EV industry, including long-established electric vehicle nameplates and emerging new energy vehicle start-ups. The landscape and technology in the automotive industry continues to dramatically evolve; from multiplexed electrical systems; to high-voltage hybrid and electric powertrains; and pervasive autonomous vehicle technology. RPS’ learning solutions are founded on collaboration, continuous improvement and on-going innovation, to assure our learning programmes remain focused on training service technicians to become as advanced as the vehicles they service.
Our Auto and Auto-Aftermarket training programmes are recognised annually by leading learning industry consultants and professional organisations.
Optimise Your Launch
A centralised approach to launch training that has been proven to reduce costs by up to 30%. RPS offers a wide array of sales launch services to create the right emotional bond with your new product.
New vehicle launches are much-anticipated and complex events, particularly in a remote work environment. Discover RPS’ approach to assuring employee engagement and customer enthusiasm.