Partnering with Raytheon on the Zero Escapes to Raytheon Operations (ZERO) initiative has had a positive effect on quality and on the morale of our team at Desert Engineering Group.

The two site visits to date have identified improvement opportunities such as enhancements to shop organization, CNC programming controls, verification and traceability, data collection and process control techniques, QMS, perception techniques and machine maintenance. We also identified numerous safety improvements including installation of edge guards and the marking of designated walkways.

We are now working on implementing those ideas to progress our transition to becoming a world-class supplier. We couldn’t have done it without the help of Raytheon. The enthusiasm that I’m seeing among our employees when opportunities for improvement are discussed during our weekly meetings is astonishing. They are starting to become a team, at last.

Rick Feldman
Desert Engineering Group, Inc.