Eighteen Raytheon Six Sigma teams were honored at the 2008 Mission Assurance Forum, including four CEO Award winners, one of which is highlighted below.
Trust and Respect Behavioral Assessment Tool (NCS)
Joe Adams, Mike Allgeier, Katrina Beers, Rick Grady, Vince Hrenak, Ed Johnson, Christy Lee, Ana Marrero-Cosme, JD McCarty, Ed McFarlane, Sabrina McReynolds Pargo, Joe Paone, Glynn Raymer, Alyson Schneller
The Network Centric Systems (NCS) Trust and Respect project focused on top drivers of low Trust and Respect scores in the Employee Opinion Survey and creating concrete deliverables to improve these results. A cross-functional team was formed with representatives from all functions across the major sites in NCS.
The team identified 10 specific behaviors that define Trust and Respect across the five Raytheon Pillars of Respect which are: Valuing One's Opinion, Acknowledging One's Presence, Explaining Why We Do What We Do, Providing Ongoing Feedback, and Showing Appreciation. These behaviors were then built into a Trust and Respect Behavioral Assessment Tool that can be utilized by NCS employees to receive feedback from their leaders, direct reports and peers on how well they demonstrate Trust and Respect to each other. This tool enables identification of strengths and areas for improvement, and allows for targeted training. The tool is being rolled out to all NCS employees to improve the culture of Trust and Respect within NCS.
