2010 Mission Assurance Forum
The Sum of Our Commitment
The fifth Raytheon Mission Assurance Forum was held April 26–28 in Lake Buena Vista, Fla., at Disney’s Contemporary Resort. Organized around the theme “The Sum of Our Commitment,” the forum brought together more than 500 Raytheon employees, leaders, customers and industry partners to reinforce our definition of Mission Assurance.
The forum integrated the Raytheon Six Sigma™ Awards and Excellence in Operations and Quality (EiOQ) Awards into the program. These evening events recognized achievement in productivity, process excellence and Mission Assurance.
Forum attendees also developed an understanding of Raytheon’s relationship with Disney and the attraction — Sum of all Thrills™ at INNOVENTIONS at Epcot® at the Walt Disney World® Resort. As part of the program, attendees had the opportunity to visit the ride and experience the thrills first-hand.
Mark Russell, vice president of Engineering, Technology and Mission Assurance, kicked off the general session with a video highlighting what Mission Assurance means to our people.
“We deliver customer success every day with Mission Assurance and by practicing its five core principles ... These are crucial to ensuring that Raytheon products, solutions and systems work as intended — the first time, every time,” said Russell. “But as you know, it is our people and the total commitment of all 75,000 of them that makes us so powerful.”
Keynotes from the Customer Community and Raytheon Leadership
Attendees heard about the importance of Mission Assurance during keynote addresses from:
- Bryan O'Connor, chief, Safety and Mission Assurance, NASA
- Rick Yuse, president, Space and Airborne
- Dave Wajsgras, chief financial officer
- Scott Milligan, SPHR facilitator, Disney Institute
- General Charles R. Holland, USAF (Ret.)
Breakout Presentations, Panel Discussions and Exhibits
Participants were able to choose from 10 informative breakout presentations where they learned about best practices from day-to-day practitioners of Mission Assurance. An Engineering vice presidents’ panel, moderated by Bill Luhrs, allowed attendees to gain a better understanding of Mission Assurance and what it means to the work we do every day. The panel discussed some of the biggest challenges we face with achieving Mission Assurance, as well as key commitments needed as a team. Exhibits with a wealth of information related to Mission Assurance lined the outside of the general and breakout session rooms. Displays featuring project team achievements provided the opportunity for attendees to ask questions and hear project highlights.