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Mission Support Overview

Enabling our customers to accomplish their mission objectives with complete confidence is what Raytheon is determined to nurture and grow. As Mission Support partners, our customers depend upon us for solutions — whether they are members of the armed forces, the international community or homeland security industry. We want to be able to accurately predict our customers' needs, sense potential problems and proactively respond with the right solutions. It is Raytheon's goal to deliver a high level of Mission Assurance through Mission Support.

Air Traffic Control Optimum Training Solution

Under the ATCOTS program, the Federal Aviation Administration (FAA) and Raytheon are responsible for ensuring that air traffic control specialists continue to provide the flying public with the high level of safety and professionalism it currently enjoys. A well trained and fully staffed air traffic control (ATC) workforce plays an essential role in fulfilling this responsibility.

Neutral Buoyancy Lab's 46% Oxygen

Raytheon supports facilities and operations for astronaut training at NASA's Johnson Space Center (JSC) and Sonny Carter Training Facility in Houston. Under the JSC contract, Raytheon Technical Services Company (RTSC) provides subcontractor management and engineering support for training conducted in NASA's Neutral Buoyancy Lab (NBL).

Bottom of the World Satellite Coverage

With just six hours of satellite coverage for high-speed data transmission, researchers at the South Pole have had a limited window of opportunity for transmitting their data. With more advanced technologies comes a need for increased functionality and more data capacity. During the past two years, Raytheon Polar Services and its partners have been building a new South Pole satellite communications system to meet this need.

Supporting Science at the Bottom of the World

Contracted to the National Science Foundation, Raytheon Polar Services provides operations, construction, maintenance and staff to sustain and support research programs at three year-round U.S. locations, numerous field camps, and on two research vessels in the Antarctic region.

F-16 Smart Display – Keeping the Viper Relevant Through 2025

It has often been a safe assumption that an original equipment manufacturer will provide long-term support for that equipment — but now the game is changing. One example of this change is Raytheon's addition of new avionics to existing older aircraft, adopting a form-fit replacement methodology on platforms not originally built by Raytheon. The art of this technique is to integrate advanced capabilities without changing platform mechanical or software interfaces, which gives Raytheon the competitive edge by eliminating the need for, and the cost of, extensive operational testing and flight recertification. One real-world example of this practice is Raytheon's Smart Display product line adapted to the F-16 Viper aircraft.

The Technology Drivers of Warfighter FOCUS

One of the most important missions of the U.S. Army is maintaining readiness for war. This can only be achieved by providing warfighters with the most thorough and realistic training possible. Raytheon is supporting this mission through the Warfighter Field Operations Customer Support (FOCUS) program, providing the training support needed for mission effectiveness.

Innovative Mission Support Models

Mission Support has multiple definitions, from the traditional — providing support to products built by your company — to the larger scale of providing support to other companies' products. At Raytheon, Mission Support is more than product support. Raytheon enables its customers' mission success by partnering with them to predict needs, sense potential problems, and proactively respond with integrated solutions, delivering technology and support that enable them to complete their objectives with absolute confidence.

Customized Engineering & Depot Support Capability Overview

Raytheon Technical Services Company's (RTSC) Customized Engineering and Depot Support (CEDS) business area is a unique Mission Support center made up of highly skilled, solution-oriented, diverse engineers who represent a wide variety of capabilities and services not typically bundled together. Headquartered in Indianapolis, Ind., its platform-agnostic approach of "No Platform Left Behind" is a fitting tagline for the focus of the business: ensuring that every system supported maintains its combat effectiveness and relevance. This includes long-term engineering and depot support for legacy and newer systems such as the EP-3 reconnaissance aircraft and the V-22 Osprey. It means engineering innovative smart-display solutions for the A-10, B-52 and CH-53, alongside depot services for ground radar systems like Firefinder and airborne radars such as those on the F-15. CEDS boasts manufacturing capabilities that include airborne pod systems like the Shared Reconnaissance Pod. Its reach stretches across North America — from Indianapolis to Norfolk, Va.; Houston; El Segundo and Chula Vista, Calif.; and Calgary, Alberta, Canada.