50.26 (-0.20) 
Continuous Process Improvement Key to Customer Success
Last Updated: 03/25/2011*
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| Michael Hoeffler Vice President Raytheon Company Evaluation Team |
With such a broad enterprise working some 8,000 programs and 15,000 contracts at any one time, Raytheon's operational processes are key to the company’s success in efficiently delivering world class solutions to its customers. The company's philosophy of continuous improvement, which is supported in part by significant program management and supply chain capabilities, is explored in the latest issue of IndustryWeek magazine. In his interview with the publication, Michael Hoeffler, vice president, Raytheon Company Evaluation Team, explains how a strategic sourcing initiative, along with Raytheon Six Sigma™ projects and close collaboration between Raytheon business operations, is fueling innovation within the systems that are part of what customers rely upon from the company.
Click here to see what IndustryWeek has to say about some important aspects of business excellence at Raytheon.
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