50.46 (+0.18) Last Updated: 02/04/2011*
Raytheon Professional Services (RPS) and Baptist Healthcare signed an agreement to deliver Synergistic Medical and Resource Team (SMART) training to health care systems. SMART training is a unique, multidisciplinary method of training health care professionals that enables them to prevent or mitigate patient safety threats originating from human interaction and systemic error.
SMART training ensures the best possible performance even in stressful situations — such as in emergency rooms or trauma centers — by making sure that all information is communicated clearly and understood by all.
“Raytheon believes, as we do, in improving the quality of health care and reducing medical errors,” said Judi Miller, director of the Institute for Patient Safety and Medical Simulation. “They will help us reach other organizations that are interested in positively changing their culture to one of safety and quality, while reducing costs and creating more efficient delivery methods,” she said.
In today’s changing health care environment, the act of balancing accurate treatment and patient satisfaction provides a challenge for managing learning costs, access and quality. RPS will bring best practices in learning design to SMART training and scale it for delivery to a broader audience.
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