GENERAL QUESTIONS

What is e-commerce? Is it the same as e-business?
There are very subtle differences in the use of these two terms. One term refers to the exchange of business application data (purchase orders, manufacturing planning data, tax forms), while the other refers to a more commercial application — a.k.a. buying products over the Internet. For Raytheon, e-commerce represents the broader definition, that of exchanging business application data. E-commerce (electronic commerce) is a method of transmitting business data, using a standard format, from one computer to another, without rekeying the data. This electronic link can result in more effective business transactions.

What does "more effective" mean?
E-commerce can make you "more effective" through potential timesaving, and money saving. Research shows that corporate America generates enough paper each day to circle the world 40 times over. With e-commerce, paper transactions can be replaced with electronic transmissions, thus saving time and minimizing the potential for error. And data can be exchanged at any time — not just when mail is processed. Related business expenses, such as postage, printing, phone calls and handling can also be significantly reduced. In addition, e-commerce can aid in the support of just-in-time manufacturing efforts.

What parts of the business cycle can be supported by e-commerce?
If it is on paper today, chances are it can be supported by e-commerce. Standards exist for electronic documents and are defined for a wide variety of paper-based communication.

Who can use e-commerce?
Any company that buys or sells goods or services can potentially use e-commerce. Because it supports the entire business cycle, e-commerce can streamline the relationship that any company has with its customers, distributors, suppliers, carriers and service providers.

What is Raytheon's involvement with e-commerce?
Parts of Raytheon have been using e-commerce since 1969. Several of Raytheon's internal application systems have been redesigned for compatibility with doing business electronically. Raytheon has been actively represented on industry standards committees since 1982. Raytheon has a rich portfolio of transaction sets that can be traded electronically.

Should my company use e-commerce?
E-commerce offers many potential benefits. It is a productivity tool that is beneficial to both suppliers and customers. Moreover, it is a service to customers, and is often viewed as an indicator of technical ability.

What is Exostar™?
Exostar is the leading provider of integrated supply-chain solutions to the aerospace and defense (A&D) industry. Exostar’s secure online applications and services improve business process efficiency, reduce costs and enhance trading partner relationships and profitability.

How can my company exchange business data with Raytheon?
From a partner perspective, there are several choices. Your choice will depend on the number and kinds of business documents you exchange, the capability of your business applications, and the resource investment you are willing to make. Some of the choices are electronic data interchange (EDI), XML and file transfer protocol (FTP). These methods are detailed below. Other options may be available for you.  Contact a Raytheon Enterprise Solutions Integration Services representative for more information.

Are there any legal issues concerning e-commerce with Raytheon?
Yes, there are some legal issues that are specific to e-commerce. The treatment of these issues are addressed in Raytheon's Standard Electronic Commerce Trading Partner Agreement.

What is the availability of e-commerce at Raytheon, from a schedule perspective?
Raytheon's Enterprise Solutions Integration Services operation center is available 24 hours a day, 7 days a week, including holidays, except for scheduled maintenance windows.

Who should I contact at Raytheon regarding e-commerce?
A Raytheon Enterprise Solutions Integration Services representative will be your central contact to field all questions and issues for you.



 

 

QUESTIONS ON EDI

What kind of hardware and software is needed to implement EDI?
The hardware you currently own will probably be adequate to start your EDI program. EDI translation and communications software is available for most computers: PCs, minicomputers and mainframes. And the system you use for EDI probably does not need to be dedicated to that purpose.

Is the cost of initiating EDI recoverable?
A survey by a top consulting firm has shown that 57 percent of the companies using e-commerce (all with sales averaging $1 billion annually) expect to recover the costs of implementing e-commerce within three years. Of course, any cost recovery you may have will depend on many cost and configuration factors and may or may not be comparable to the study results.

 

QUESTIONS ON XML

How is XML used with e-commerce?
XML is another method of creating an electronic document. XML allows the use of tags, like HTML does, to label the data elements included in the document. This document can be processed by a style sheet to create any other display format, such as an HTML page or even a file. Software can also be written to process the XML document using an object-oriented approach. In Exostar, traditional EDI is translated into XML to allow communication with more trading partners.

 

QUESTIONS ON OTHER METHODS

What is FTP and SFTP? When would you use it?
File Transfer Protocol (FTP) or Secure File Transfer Protocol (SFTP) is a point-to-point method of electronic data interchange. In this case, one trading partner communicates directly with another with no VAN service or other intermediary involved. Typically, one trading partner (TP) will connect to a secure location owned by the other TP, and retrieve files from the owning TP, or put files there to be retrieved by the owning TP. This method is frequently used with banks.

What is Transcepta?
Transcepta™ is a third party e-invoicing provider of effective, easy to deploy technology which transmits electronic invoice data from suppliers’ invoice systems to buyers’ AP systems. Transcepta delivers a solution that removes supplier adoption hurdles by using the suppliers’ existing billing system, requiring no format changes or IT resources and launching rapidly, typically going live in less than one day.

 

Exostar is a trademark of Exostar LLC.

Transcepta is a trademark of Transcepta LLC

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