The questions you ask, the answers you need

What is Interoperability?

In the public safety communications field, interoperability means that first responders have the ability to talk to whomever they need to, whenever they need to. This approach includes law enforcement, firefighters and emergency medical services – and allows for the seamless exchange of voice, video and/or data information wirelessly on demand and in real time, with proper security authorization.


What is the difference between Operability and Interoperability?

Operability is the daily functioning of communications equipment while interoperability is the ability of these different communications systems to work together.

How does Raytheon’s interoperable communications system work?

Our systems integration creates a seamless communications infrastructure, allowing many separate groups to work as one team. Raytheon offers an open architecture, nonproprietary voice and broadband system that can incorporate any commercial, off-the-shelf communications product an agency already uses. This means that individual agencies can continue to use the equipment they currently own, and don’t have to spend thousands of dollars buying new or upgraded equipment.

We’re not just an equipment manufacturer – we’re a solutions provider. We offer customized, best-in-class solutions that are tailored to each customer’s unique needs. At Raytheon, we don’t take the one-size-fits-all approach. In fact, it’s just the opposite. Raytheon’s systems place you in the driver’s seat and allow you to embrace innovation. Our systems are designed to solve the emergency communications demands of your community today and into the future.


Why is Raytheon’s open architecture so important?

Raytheon’s commitment to open standards-based interoperability means you get unprecedented freedom of choice to create the right solution for your needs. The hardware options are limitless. With an open system, you can use any model of handset and you can seamlessly integrate new components without dependence on a single vendor’s proprietary equipment or a complete system overhaul. Simply put, you have the power to decide when to replace equipment – not the product manufacturer. After a system is installed, Raytheon provides local assistance, as well as ongoing support and maintenance when you need it.


What makes Raytheon’s interoperable solution superior to the competition?

Raytheon’s approach focuses on what public safety officials precisely need for the area they work in and we build a solution specific to that need. Our solution is not product driven. Because Raytheon designs and builds the most appropriate and affordable solution around a specified set of requirements, and is able to use “best-in-class” technologies rather than a single source technology, we can deliver optimal performance and system effectiveness at an affordable cost.


How does Raytheon’s extensive military experience enhance public safety?

Raytheon has been building interoperable communications systems for the military for decades and we’re experienced in developing a broad range of communications solutions – from networking hand-held radios to orchestrating complex satellite systems. Raytheon systems have been tested under some of the most challenging environments around the world and our capabilities go beyond hardware to effectively connecting existing, disparate communication systems.

Our experience in communications systems that have to operate in extremely challenging battlefield situations is a key benefit to public safety in times of crisis.


What are some examples of Raytheon’s work in the public safety arena?

Some examples of our public safety communications work include:

  • Awarded (July 2011) the first competitive Public Safety Long Term Evolution (LTE) contract in the nation to provide Adams County, Colo., and the adjacent Denver community with a 15-site LTE communications system that gives first responders access to next-generation broadband capabilities such as streaming video, remote data access and information sharing. 
  • Built California’s Emergency Call Tracking System, the largest 911 tracking system in the U.S.
  • Delivered the first standardized voice interoperability solution for the U.S. National Guard.
  • Built one of the world’s largest secure communications networks for the U.S. Army. 

What is Raytheon’s commitment to public safety?

Raytheon has a substantial commitment to public safety communications, both in terms of manpower and technological investment. Raytheon’s commitment to interoperable communications is most recently seen in the announcement of its Public Safety Technology Center in Downey, Calif., which complements the Raleigh, N.C., East Coast center. Raytheon has also committed to the initial funding of $1 million for the founding of the UCLA Center for Public Safety Network Systems, a center that’s designed to bring together academia, industry experts and public safety agencies in a collaborative research forum.