Delivering measurable improvements in organizational performance and personnel effectiveness

Raytheon Professional Services applies a broad range of award-winning training capabilities on a global scale to help organizations redesign how they train their employees, customers and partners. We also manage their training over the long term. It all aims at improving the performance of the learner while reducing total cost of ownership and delivering other measurable benefits. Our experience and insights span a wide variety of commercial industries, government agencies, languages, cultures and skill sets.

Bundled together, the following capabilities form the solutions we tailor to specific customer requirements.

• Creation of business models to support desired training initiatives
• Learning strategy development
• Curriculum architecture design
• Courseware development in multiple media, including instructor-led, web-based, print-based and simulators
• Courseware localization, translation and deployment in multiple languages
• Training administration
• Training vendor management
• Logistics
• Administration of learning management systems, learning content management systems and other learning technologies
• Tuition reimbursement and disbursement services
• Measurement of training quality and business impact
• Training program governance
• Assessment and certification programs
• Performance consulting

Our global work with clients last year

900 learning professionals delivering services to clients in 78 countries and 28 languages

4,300 hours of finished training content developed

9.3 million hours of training delivered

3.5 million assessments administered

250,000 inquiries responded to by client support centers

2.5 million individual training registrations processed

95 percent client recommendation rate achieved